|Aim of Subject:
||To develop and enhance effectiveness in the written and oral communications
for academic and career purposes.
|Learning Outcome of Subject:
At the completion of the subject, students should be able to:
- Explain the concepts of effective communication.
- Apply effective communication skills in verbal & nonverbal communication.
- Describe the concepts of information elements in structuring writing of a report or other communication documents in English.
- Write and evaluate an efficient technical report and other communication documents.
- Conduct effective oral presentations in English.
- Articulate and put across their ideas spontaneously at a meeting or assembly of people in English.
- Prioritize urgent work and collaborate as a responsible group member in group work.
- Capability to communicate effectively(10%)
- Understanding and commitment to professional and ethical responsibilities(10%)
- Ability to work independently as well as with others in a team(10%)
- Ability to be a multi-skilled engineer with good technical knowledge, management, leadership and entrepreneurship skills(10%)
- Awareness of the social, cultural, global and environmental responsibilities as an engineer(50%)
- Capability and enthusiasm for self-improvement through continuous professional development and life-long learning(10%)
- Technical Report(15%)
- Report Presentation(10%)
- Mock Meeting(15%)
- Final Exam(60%)
|Teaching and Learning Activities:
||42 hours (lectures)
- Judith Dwyer ( 1997 ) The Business Communication Handbook(4th ed. ), Australia, Prentice Hall.
- Herta A. Murphy et al, ( 1997 ) Effective Business Communication ( 7th Ed. ), McGraw Hill .
- Baden Eunson ( 1994 ) Writing and Presenting Reports, USA, John Wiley & Sons.
- Stephen E. Lucas ( 1995 ) The Art of Public Speaking ( 5th Ed. ), USA, McGraw-Hill
- Brian Howe ( 1992 ) Visitron - The Language of Meetings and Negotiations ( 6th Ed. ), Longman Group UK Ltd.
- Nina O'Driscoll and A. Dilbeam ( 1992 ) Meetings and Discussions, UK, Longmans.
- P.O'Connor, A. Dilbeam and F-Scott-Barrett ( 1992 ) Negotiating, UK, Longmans.
- Milan D. Meeske ( 1998 ) Copyrighting for the Electronics Media ( 3rd Edition ), USA, ITP
- Ron Ludlow and Fergus Panton ( 1992 ) The Essence of Effective Communication, UK, Prentice Hall.
- A.D. Phillips & P.E. Sotiriou, (1996) Steps To Reading proficiency, Hienle & Hienle
- David Beer and David Mcmurray (1997), A Guide to Writing as an Engineer, Wiley &Sons
- Weissberg ,R. & Buker,S (1990) Writing Up Research, Prentice Hall, USA
- Nanyang Tech.Univ. (1997) Technical Report Writing, Prentice Hall
Introduction to Communications
Principles of effective communication in interpersonal and mass communication
process. Verbal and non-verbal (proximics, kinestics, paralanguage including
graphical and numerical communications).
Principles of technical writing /to write a technical report - appropriate genre, conventions ( information elements), styles and reader accessibility.
Macro - level : - through different stages/parts of writing the report ; focus on information elements: analyses audience/readers, analyses purpose and writing situation , gathers/selects information (content schemata) and arranges/organises information in appropriate (chronological, spatial, time or process) sequence.
Micro-level :- paragraph development using rhetorical functions like classification, definition, deductive and inductive arguments with grammatical appropriateness eg. transitional and cohesive devices .
Public speaking skills, multi-media presentation skills with effective use of visual aids and statistical/technical information; to field questions in Q&A. Facilitator and participant skills in meetings. Negotiating skills of clarifying, amplifying and substantiating in interviews. Idea-generating skills in group collaborations. Awareness of other speaking situations : manuscript speaking and at meetings using spontaneous responses and articulation of thought.
Effective reading skills - extracting main ideas and reading for specific information through speed-reading, chunk/cluster -reading and word-attack techniques of technical reading materials specific to their field eg Professional journals. To discuss or write the ideas extracted.
Note : The above skills would be processed through writing job application letters, experimental research reports and documents such as press releases and memos etc.